Compensation
You may be entitle to compensation when the arrival delay at your final destination exceeds three hours.
The level of compensation that you may be entitled to receive is set by the distance of the flight in conjunction with the amount of delay experienced due to the incident. If you fall within the scope of the Regulation, you are entitled to:
- € 250 for all flights of 1,500 kilometers or less;
- € 400 for all intra-Community flights of more than 1,500 kilometers, and for all other flights between 1,500 and 3,500 kilometers;
- € 600 for all other flights not falling in one of the above categories.
The difference between arrival times of the original flight and replacement flight also influence the level of the compensation. The compensation will be reduced by 50% if the replacement flight does not exceed the scheduled arrival time:
- by two hours, in respect of all flights of 1,500 kilometers or less;
- by three hours, in respect of all intra-Community flights of more than 1,500 kilometers and for all other flights
between 1,500 and 3,500 kilometers;
- by four hours, in respect of all other flights.
When an operating air carrier reasonably expects a flight to be delayed beyond its scheduled time of departure:
- for two hours or more in the case of flights of 1,500 kilometers or less;
- for three hours or more in the case of all intra-Community flights of more than 1,500 kilometers and of all other flights between 1,500 and 3,500 kilometers;
- for four hours or more in the case of all other flights
You are entitled to meals and refreshments in addition to two (2) free of charge telephone calls, telex or fax messages, or e-mails.When the waiting period includes an overnight stay, the airline is required to arrange hotel accommodation for its passengers. Transportation between the airport and place of accommodation is also the responsibility of the airline.
When the waiting period is longer than 5 hours you can chose not to continue your journey with the delayed flight. If you decide to cancel your flight arrangements, the airline is required to reimburse your ticket for the parts of the journey not made. The airline must also offer you a return flight to your point of departure in situations where the journey is comprised of multiple legs.
http://www.airpassengerrights.co.uk/Delayed.aspxPozn: podle gcmpas.com je vzdálenost CTA-ORY 1005 mil, tj. 1617 km. http://www.gcmap.com/mapui?P=cta-ory